Every tech under a car means every call goes to the counter — and when nobody's at the counter, the job goes to the shop down the street. Debbie answers on the first ring, books the work, and knows the customer's truck when they call back.
// ask about brakes. ask about hours. try to stump her.of calls a small trade shop books at its best morning hour. After 6 PM, it drops to 9%. The calls keep coming — the booking stops. — ServiceTitan, 3,000+ trade businesses, US & Canada, June 2022 data
Vehicle, symptom, name, number — on your calendar before the caller hangs up.
She gives your posted pricing ranges and books the inspection — she doesn't quote work she can't see.
Repeat customer? She sees the vehicle, the last visit, and the quote from Tuesday before the first word.
The 9:47 PM brake call gets booked for 8 AM — instead of becoming the other shop's customer.
The calls that eat your service writer's day get answered without pulling anyone off a ticket.
Day-before confirmation calls, so your morning schedule holds.
Your services, your pricing ranges, your hours, your bays. You answer a few questions over coffee.
Test calls on a private line, every transcript readable. She takes zero real calls until you'd hire her.
Your number stays. Calls forward always, after-hours, or overflow — you pick. We manage everything. Full details →
Plans from $297/month — see pricing, or start with a free 7-day pilot on your real line.
Call Debbie right now. 2 PM or 2 AM, she picks up on the first ring and books like she's been at your front desk for years. Hear exactly what your customers would hear.
Call Debbie — (619) 762-3700