The Dispatcher — for the trades

Debbie answers like she's worked your counter for years.

Built for shops where the phone rings while everyone's hands are full. Debbie books the job, triages the emergency, and makes sure no caller hangs up anonymous — at 2 PM and 2 AM.

Call Debbie now — (619) 762-3700
// that's her real line. ask about brakes, hours, whatever — try to stump her.
Illustrated portrait of Debbie wearing a headset at an auto-shop counter Debbie Dispatcher · trades & service shops
"Thanks for calling Ridgeline Auto, this is Debbie — how can I help you today?"
Auto repair HVAC Plumbing ElectricalRoofingTowing+ 5 more
What she does all day

The counter never goes unmanned.

Booking

Books against your real calendar

Name, number, vehicle or job, straight onto the schedule — before the caller hangs up.

Triage

Knows an emergency when she hears one

Gas smell, burst pipe, no heat in winter — flagged urgent and routed the second it's said.

Knowledge

Talks shop

Your services, pricing ranges, hours, service area — answered cold, no hold music.

Off-hours

Warmer after dark

She answers at 9 PM in a softer register, handles it, and your morning starts with a full book instead of voicemails.

Memory

Remembers the Silverado

Repeat caller? She knows the vehicle, the last visit, and the quote from Tuesday — automatically.

Lead capture

Nobody rings out anonymous

Even callers who don't book leave a name and number — the job doesn't die in a voicemail box.

A real after-hours call, beat for beat

9:47 PM. Grinding brakes. Booked by 9:49.

This is the shape of the call your shop misses every week — and what it sounds like when somebody answers.

Want to hear it live instead of reading it? Call her.

AFTER-HOURS CALL — RIDGELINE AUTO 9:47 PM
DEBBIEThanks for calling Ridgeline Auto — you've reached us after hours, but I'm here and happy to help. What's going on?
CALLERMy brakes started grinding real bad on the way home. I don't think I should drive it to work tomorrow.
DEBBIEGood call not pushing it — grinding usually means the pads are done. I can get you in first thing: 8:00 or 9:30 tomorrow morning?
✓ BOOKED · CONTACT UPDATED · OWNER NOTIFIED
26%

of calls a small trade shop books at its best morning hour. After 6 PM, it drops to 9% — the calls are still coming, but nobody's booking them. — ServiceTitan, 3,000+ trade businesses, US & Canada, June 2022 data

The whole pitch, in one phone call

Go ahead — try to catch her sleeping.

Call Debbie right now. 2 PM or 2 AM, she picks up on the first ring and books like she's been at your front desk for years. Hear exactly what your customers would hear.

Call Debbie — (619) 762-3700
Opportunity doesn't leave a voicemail.
NeverMiss a call.